Our Financial Policy
It is your responsibility to provide us with any current insurance, address and/or referral information and forms. If you are a VSP patient, we can check on your eligibility ahead of time.
All co-payments, co-insurances and non-covered services are due at the time of your appointment. If a determination of benefits cannot be established by the time of your visit, you are expected to pay in full for services rendered. We will reimburse to you any payment, subsequent to that date of service, your insurance company remits to our office.
If eyewear or contact lenses are ordered, a deposit of 50% is required. We place orders the same day. Any order cancellation is subject to a 25% restocking fee. The balance is due in full on the day of dispensing. Eyewear not picked up within 180 days will be considered abandoned and donated to the Lions Club with the deposit forfeited.
If your insurance company requires you to obtain a referral to see a specialist, you must present it on the date of your appointment (or earlier). If your claim is denied because a referral was required and none was obtained or if you fail to reply to a coordination of benefits request by your insurance company, you will be responsible for all charges incurred for that date of service. If your insurance carrier has not reached a decision within 90 days of billing, payment will be due in full from the patient. With your authorization we will furnish information to insurance carriers and other doctors concerning your treatment. They may also obtain pre-certifications and prior authorizations on the your behalf. We are authorized to receive payments for services rendered on behalf of the patient and/or their dependents. This authorization remains on file for all future treatments unless revoked by you in writing.